Empower your field team with the ability to manage transactions and access real-time information. The Mobile Field Services App is a complete feature-rich mobile app for field engineers, delivery drivers, and other team members, whether viewing and closing open issues, locating customer and equipment locations, replacement parts, raising invoices for new jobs, or providing customer quotes on site, updating delivery status, deliver service excellence and transforming field worker productivity.
Seamlessly integrating into Averiware’s Service Management, Enterprise Resource Planning and Customer Relationship Management solutions, field techs have all they need at their fingertips, empowering them to deliver a superior customer experience however complex the service.
- View and update case and issue information in real time
- Manage deliveries
- Create quotes
- Create sales orders
- Create invoices
- Fill out predefined forms and reports
- Updates and alerts the mobile user in the field
- View past service history
- View and update machine and equipment information
- Pantry management
- Inventory management
- Update activities and customer notes
- Update forms
- Update inspection forms and check list