The online portal enables you to save your time and money and gives you more control as you can track activities that you consider most important. Customers can track the status of their support requests, place orders, and make bills from a single location.
- Create service tickets
- Order and re-order products and services
- Make payments
- Reports of past orders, payments, and service calls
The Partner portals allow vendors to:
- Update the status of cases
- Submit invoices
- Enter time sheets
- Update project and tasks
- Submit required documentation and reports
Improve Responsiveness to Customers
Empower your employees with the right information. We need to give quality, personalized, and informed customer service. Averiware automates the processes around customer interaction to improve productivity. It differentiates your business with excellent customer care.